Actually, there are two main reasons for suspension:
- For a billing issue
If you are late paying your bill, then we’ll suspend your account until you bring the payment up to date. Log into the client order area and make sure there are no outstanding invoices.
- For AUP violation
Your account will be definitely suspended for spamming, hacking, port scanning, adult or offensive content, and resource abuse. You will receive the suspension notification on your contact email address if you violate the policy of our company. Please reply to it ASAP to get the issue resolved.
- For Duplicate License Use
If you have used license key without re-issue from client area at New Server then your license got suspended. In this case, contact our Sales & Support Team for the re-active of your license.